Welcome to Sugar Factory - Houston
Sugar Factory - Houston, located in the bustling Galleria, offers a vibrant dining experience that delights both kids and adults. Renowned for its extensive menu of delicious dishes, including popular items like shrimp pasta and lemon pepper wings, it also shines with its whimsical sweets and signature dry ice drinks. Customers rave about the exceptional service, highlighting the dedication of staff members like Esmeralda and Bianca, who go above and beyond to make celebrations memorable. The lively atmosphere, combined with generous portions and a welcoming vibe, makes Sugar Factory a standout destination for joyous occasions and everyday dining alike.
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5015 Westheimer Rd suite 1290, Houston, TX 77056, United States Hotline: +1 713-485-6290
Welcome to Sugar Factory - Houston, where vibrant flavors and delightful experiences await you! Nestled in the heart of The Galleria, at 5015 Westheimer Rd suite 1290, this beloved brand has quickly turned into a culinary hotspot. Known for its extravagant sweets and indulgent menu offerings, Sugar Factory caters to the sweet tooth in all of us while providing a dynamic atmosphere perfect for celebrations of all kinds.
Upon entering, you're greeted by a lively ambiance that harmonizes perfectly with its unique decor. The restaurant is designed to be a social hub, where friends and families gather, making it an ideal spot for birthdays and other special occasions. Recent customer reviews praise the staff's attentiveness, with special mentions of servers like Esmeralda and Kayla, who have gone above and beyond in creating memorable dining experiences.
Food lovers will certainly appreciate the diverse menu offering everything from happy hour lemon pepper wings to delicious shrimp pasta. And let’s not forget about their eye-catching drinks that feature the whimsical touch of dry ice—perfect for adding a bit of magic to your meal. Diners highlight the generous portion sizes, making every visit delightful.
Moreover, personalized services are a cornerstone of Sugar Factory's approach. Guests like LaSondra Howard have celebrated milestone birthdays here, noting how the team—led by attentive managers like Bianca—ensured a seamless and unforgettable experience even during busy times. The reviews speak volumes, painting a picture of a culinary adventure that resonates with diners of all ages.
In conclusion, Sugar Factory - Houston is not just a restaurant; it’s a celebration of flavor, fun, and fabulous service. Whether you are toasting to a special event, indulging in a sweet treat, or simply enjoying a night out, you can count on Sugar Factory to deliver an exceptional experience that keeps you coming back for more. Come visit this sweet sanctuary, and allow it to charm you with its outstanding food and outstanding vibes!
We celebrated my niece and daughter’s 17th & 18th Birthday. I want to say job well done to our server, Esmeralda and manager Bianca! Even with multiple large parties, they succeeded in making this a memorable occasion for my daughter, niece and friends! Below is a few pics capturing the moment. We purchased the birthday celebration package which came with huge portions! The entire staff were great and welcoming! Thank you !
Celebrated my son’s birthday food was good drinks were good but our server kayla was very sweet and friendly. She made sure my son had a good experience.
Solid spot! We’ve been passing this place at the food court for the longest time and finally decided to try it out! Yall they actually got some good food!!! They do have an extensive sweets drink list, which we will be trying more of next time we visit! We got some happy hour lemon pepper wings and fries and they hit. Definitely a unique spot in the midst of the mall offerings. And thanks to our server Esmeralda for a great visit!
I can’t lie....I didn’t know this was inside the Galleria. I booked a reservation for 15 pple for my grandbaby birthday despite the previous reviews we still wanted to try them for ourselves & they did NOT disappoint.....WE ENJOYED OURSELVES! From the atmosphere, the service & the food.....EVERYTHING WAS GOOD! Our waitress/server Kae was the absolute sweetest.....thank you Sugar Factory.....it was a pleasure!
We went for my daughter birthday dinner and everything was perfect! The G.M. Bianaca made sure everything went smooth and my daughter had the best time. She even played her song so she could do a birthday dance! The chef, Jo, took good care of us and even escorted my mom to the restroom because she didn't know where to go! Jasmine at the bar took care of my guest with drinks. I am so happy they finally opened this location! We have been waiting and now we can go all the time. The staff was great and everyone made sure everything was OK for us. We definitely enjoyed every moment!
“My first visit to Sugar Factory was a fantastic experience. The atmosphere was vibrant and fun, with top-notch music that set the perfect mood. The service was excellent—friendly and attentive throughout. I ordered the shrimp pasta, which was absolutely delicious, and the signature dry ice drink added a fun and memorable touch to the meal. Overall, I’d rate the experience an 8 out of 10. I definitely recommend and the food was hot and fresh.
Amazing experience. We celebrated our daughter's 11th birthday here. Kayla, our server, was exceptional. Service, food and atmosphere was 10/10.
Esmeralda was wonderful! My 5 year old enjoyed her birthday! The food was wonderful, our waitress was wonderful! The vibe was great! I will do her birthday here every year!! And of course they had something for the adults! We lined dance and had a good time!